Privacy Policy
Privacy Policy
This website http://lavena.bg/ (“Website”) is owned and managed by Lavena AD. You, as a visitor to our Website, may have questions about the information you provide to us and the way we process it. With this Privacy Policy we would like to explain to you what information we collect on the Website and how we use it. The policy is about the information that is collected through the Website and does not concern such information collected and processed by Lavena AD on the basis of other lawful means specified in Policy for Protection of Personal Data of Lavena AD .
Collected information
If you have decided to contact us using the contact form, you are required to provide the following personal details – name (s), e-mail and phone number. The information collected is processed by Lavena AD for the sole purpose of providing a response to the message you have submitted and contacting you as a customer.
We do not require you to sign up or provide personal information to view our Website or to access its contents.
Your Rights:
Right to information
Right of Correction
Right of objection
Right of data portability
Right to Restrict Processing
Right to appeal
* For more detailed information, please see Policy for Protection of Personal Data of Lavena AD.
You may contact us in a convenient way through:
the contact details we provide – address, telephone, fax, email;
contact form, by receiving your submissions as our customers.
The email you provide is only used for the following purposes:
to identify messages sent through the contact form;
to provide a response to your submissions as our customers.
Campaigns, games and promotions
On our Website there may be announcements of competitions, games and / or promotions you can take part in, as well as references to such initiatives (for example, in Facebook). We use the information you provide only if you have agreed to participate in these initiatives in order to contact you.
Information collected through “cookies”
We provide you with information about what "cookies" are, how they are used, for what purposes, and how you can manage them for this Website and other related websites.
"Cookies" Policy
Use of "cookies"
“Cookies” are short text files or small pieces of information that are stored via the Internet browser on your device (computer, tablet, laptop or mobile phone) when you visit different websites and web pages on the Internet. Their purpose is to enable the recognition of users when they visit the Website again. Some “cookies” can memorize user behavior and make it easier for you to use the Website. More information about how “cookies” work can be found on the Internet.
Use of “cookies” on our Website
We value your privacy.
We use “cookies” to improve the content we provide and to ensure your best possible online browsing experience. Our Website uses several types of “cookies” that perform different functions. Some are essential for the website to function properly, while others help us better understand your experience in the digital world. The information collected through “cookies” may be used in aggregated form to analyze user behavior on the Website, enabling us to improve the website’s functionality, user journeys and content.
“Cookies” used on the Website are classified in the following categories:
Necessary
Functional
Analytical
Advertising
“Cookies” are introduced after obtaining consent through the “cookies” banner. By selecting “Accept All”, you consent to our use of all cookies. This allows us to display personalized advertisements and offers based on the products you are interested in and prefer, as well as to analyze our traffic. If you choose “Customize”, you will be able to set your consent preferences for each type of “cookies” (except for necessary “cookies”). However, you should bear in mind that blocking certain cookies might affect the way in which we provide personalized content that you may like. By clicking the “Reject All” button, your online browsing will continue with necessary “cookies” only.
List of “cookies”
Necessary “cookies” - they are required to enable the core functions of the Website, such as ensuring secure login or adjusting consent preferences. These cookies do not store any data through which your identity could be identified.
Functional “cookies” - they help to perform certain functions, such as sharing Website content on social media, collecting feedback and other features provided by third parties.
Analytical “cookies” - we use these “cookies” solely for statistical purposes. Through these cookies we analyze how the visitor interacts with our Website as an anonymous user. The data collected does not allow you to be directly identified. Analytical “cookies” help to provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
Advertising “cookies” - they are used to deliver personalized advertisements based on the pages you have visited before, as well as to analyze the effectiveness of advertising campaign.
Managing the use of "cookies"
Browsers allow you to manage “cookies” through a dedicated folder in your browser. You can block the receipt of “cookies”, delete all or some of them, or configure the preferences for the use of “cookies” before visiting the website. Deleting or blocking “cookies” may adversely affect the functionality of our Website and, consequently, your user experience on it. “Cookies” used on our Website are automatically deleted/ erased after certain period, which varies up to 365 days and depends on the purpose of each specific “cookie”.